Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
Derby Road SurgeryTel: 01473 728121
Pinewood SurgeryTel: 01473 682614
Derby Road site will be operating as an isolation site from Monday 23rd March. The site will be manned by a full team of staff working via telephone and e mail. We are also hoping to start using video consultations as well. All patients who need to be seen will be seen at the Pinewood site where infection control protocols will be followed to prevent the spread of infection including the use of personal protective equipment such as masks, aprons, gloves and goggles. In the possible event that staff are forced to self isolate and / or become unwell , we will re -deploy staff from the Derby Road site as and when required. We hope in this way to preserve a resilient workforce for as long as possible. Any patient attending the Pinewood site will be given instructions to wait in the car park until asked to come into the surgery. ALL patient requests for appointments will continue to be assessed and prioritized by telephone and by e mail. It is clear to us that many routine procedures and treatments will be delayed as we attempt to meet the needs of our most vulnerable and ill patients. We apologize sincerely for this and ask for the understanding of our patients.
For more details on specifics, please see the newsletter below.
Derby Road and Pinewood Surgeries welcome new patient registrations within the practice areas.
Anyone aged 16 years or above will need to bring 2 proof of ID in order to register. A form of photo ID and a utility bill with your current address, which is less than 3 months old, will be accepted.
If possible please download and complete the forms below and bring these along with you.
Family doctor services registration
Consent form to share health record
Patient Questionnaire (Adults & Children 15 years and older)
Patient Questionnaire (Children 14 years and under)
Ipswich (excluding west/north west), Sproughton, Washbrook, Copdock, Belstead, parts of Nacton, Foxhall, Kesgrave up to Grange Farm, Rushmere St. Andrew, and Playford.
If English isn't your ﬁrst or preferred language you can still use our services. We offer a service for our non-english patients via LanguageLine. For more information please either contact us or visit https://www.languageline.com/uk/solutions/industries/medical-translation/These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS). They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.Open the leaflets in one of the following languages
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