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Noticeboard

Important News Covid-19 Virus

Derby Road site will be operating as an isolation site  from Monday 23rd March. The site will be manned by a full team of staff working via telephone and  e mail. We are also hoping to start using video consultations as well. All patients who need to be seen will be seen at  the Pinewood site where infection control protocols will be followed to prevent the spread of infection including the use of personal protective equipment such as masks, aprons, gloves and goggles. In the possible event that staff are forced to self isolate and / or become unwell , we will re -deploy staff from the Derby Road site as and when required. We hope in this way to preserve a resilient workforce for as long as possible. Any patient attending the Pinewood site will be given instructions to wait in the car park until asked to come into the surgery. ALL patient requests for appointments will continue to be assessed and prioritized by telephone and by e mail.  It is clear to us that many routine procedures and treatments will be delayed as we attempt to meet the needs of our most vulnerable and ill patients. We apologize sincerely for this and ask for the understanding of our patients.

For more details on specifics, please see the newsletter below.

Derby Road Patient Newsletter March 2020-Download

here: Patient Newsletter March 2020

Covid-19 (Coronavirus) Please follow the link below for up to date advice from NHS England

https://www.nhs.uk/conditions/coronavirus-covid-19/

Text Reminder Service

If you wish to use this service and we do not have your current mobile telephone number recorded please contact the surgery to update your records.


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Why Register?

80% of missed appointments are due to forgetfulness or patients simply feeling better.

Missed appointments increase waiting times for all our patients.

To help improve our patient services, we will send you a free reminder via text before your appointment. Should you no longer need your appointment; early cancellation will enable us to provide care to another patient.

 

How to Register

You should already be receiving your reminder messages by text. If you haven’t received yours, please register your details by filling in the forms on display in and around the Surgery or speak to reception.

SIGN UP ONLINE NOW!

Never miss another appointment.

 
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