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Important News Covid-19 Virus

Derby Road site will be operating as an isolation site  from Monday 23rd March. The site will be manned by a full team of staff working via telephone and  e mail. We are also hoping to start using video consultations as well. All patients who need to be seen will be seen at  the Pinewood site where infection control protocols will be followed to prevent the spread of infection including the use of personal protective equipment such as masks, aprons, gloves and goggles. In the possible event that staff are forced to self isolate and / or become unwell , we will re -deploy staff from the Derby Road site as and when required. We hope in this way to preserve a resilient workforce for as long as possible. Any patient attending the Pinewood site will be given instructions to wait in the car park until asked to come into the surgery. ALL patient requests for appointments will continue to be assessed and prioritized by telephone and by e mail.  It is clear to us that many routine procedures and treatments will be delayed as we attempt to meet the needs of our most vulnerable and ill patients. We apologize sincerely for this and ask for the understanding of our patients.

For more details on specifics, please see the newsletter below.

Derby Road Patient Newsletter March 2020-Download

here: Patient Newsletter March 2020

Covid-19 (Coronavirus) Please follow the link below for up to date advice from NHS England

https://www.nhs.uk/conditions/coronavirus-covid-19/

SystmOnline

SystmOnline is an online service available to patients enabling patients to do things such as booking appointments and ordering prescriptions. Click the logo above to open SystmOnline in a new window.

Patients are now able to view their Summary Care Records online. This shows your allergies and current medication for reference.

Patients have to come into the practice to register to use SystmOnline. Please ensure you bring a form of photographic ID, either driving licence or passport so that the receptionists can confirm your identity; ID is required due to the sensitive nature of the information available on the online service. You will be issued a user name and a password. You will be required to change this password when you first login; the password has to be at least 8 characters long and contain at least one letter, number and special character.

Unfortunately we do offer this service for children.

A Systmonline app has been developed for patient use. This is available on both iOS and Android devices and the login details are the same for the desktop website.

For a detailed user guide produced by TPP, the people behind SystmOne, click here.

If you still require assistance please contact us on the numbers at the top of the page.



 
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