Welcome to the Derby Road Practice.
Derby Road and Pinewood Surgery welcome new patients - Please see the 'New Patients' information on the website,(top of page) or call the practice for further information.
Please see the tab on the right for 'Your Information' on how we manage patient information and privacy.
CQC (Care Quality Commission)
At the end of August 2016 we were visited by the CQC as part of their scheduled inspections of all healthcare organisations.
The focus of this inspection was to ensure patients receive safe and effective care in an appropriate way. The CQC found that the Practice met every standard they inspected and all were rated as "GOOD". Patients told the CQC they were listened to, treated with professionalism, dignity and respect. All patients who were interviewed said they were satisfied with the care they received.
Please click here to see a summary of their report about this practice, and a big thank you to the patients who were happy to be interviewed during the visit.
You may be aware of a recent fine issued Bounty, a pregnancy and parenting club, by the Information Commissioner for sharing information with third parties without making the public aware. You can find more information by clicking this LINK. The practice takes privacy and lawful use of information seriously and works hard to ensure that our service providers, partners and suppliers are trustworthy and compliant and although the practice is not directly affiliated with Bounty, we have looked into the matter to provide our patients with reassurance.
Should you have any questions or concerns, please do let us know.
If you are asked by the surgery to send in a photo, please send it to our specific email address of IESCCG.Derbyroadonline@nhs.net. This is on the NHS intranet and is as secure as your medical records. Please note this email address is only monitored when a photograph has been requested.
(Site updated 25/02/2020)