This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Confidentialitybluefolder

We ask you for your personal information so that you can receive care and treatment. We keep this information, together with details of your care, because it may be needed if we see you again. We may use some of this information for other reasons: for example to help us protect the health of the public generally and to see that the NHS runs efficiently, plans for the future, trains its staff, pays its bills and can account for its actions.

Information may also be needed to help educate tomorrow’s clinical staff and to carry out medical and other health research for the benefit of everyone. You may be receiving care from other people as well as the NHS. So that we can all work together for your benefit, we may need to share some information about you.

We only ever use or pass information about you if people have a genuine need for it in your and everyone’s interest. The sharing of some types of very sensitive personal information is strictly controlled by law. Whenever we can, we remove details, which identify you. Sometimes the law requires us to pass on information: for example, to notify birth. Anyone who receives information from us is under a legal duty to keep it confidential.

EVERYONE WORKING FOR THE NHS HAS A LEGAL DUTY TO KEEP INFORMATION ABOUT YOU CONFIDENTIAL AND YOU HAVE THE RIGHT TO SAY NO IF YOU DO NOT WANT INFORMATION ABOUT YOU GIVEN TO OTHER ORGANISATIONS.

If at any time you would like to know more about how we use your information you can speak to the person in charge of your care.

Access to Medical Records and data Protection

The Data Protection Act 1998

(Section 7) specifies the rights of access of the Data Subject

 

  • If you wish to access your medical records held by us:
  • Ask at reception for an access form entitled Application to Access Medical Records
  • Ensure that the form is fully completed, using a separate sheet of paper if necessary and return it together with the fee of £10.00 (non refundable)
  • Where copy records are required an additional fee will be payable which will not exceed £50.00 (including £10.00 fee above)
  • Your request will be considered and you will be advised of the decision within 40 days. There is no facility for immediate access.

Send the application for the attention of the practice manager at the surgery.

 

TERMS USED

Data Controller

This is the controller of the data and the system, as defined in the Act. In this case the Controller is the Senior Partner.

Data Subject

This is the person whose image is within the system and who has rights of access as determined under the Act.

Third Party

A person or body other than the Data Subject who requests access or to whom an image may be provided.

Complaints

These must be in writing and addressed to the practice manager.

Where the complaint is by a third party and the complaint or enquiry related to someone else, the written consent of the Data Subject is required. Where this is not possible full justification must be given.

All complaints will be acknowledged within 14 days and a response provided within 21 days.

Violent Behaviour

Physical violence and verbal abuse are a growing concern. GPs. practice nurses and other practice staff have the right to care for others without fear of being attacked or abused.

We ask that you treat your GP and practice staff properly; without violence or abuse. Any such incidents will result in the Police being called and the patient will be removed from the Practice list.

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website