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Welcome to the Derby Road Practice.

                                                                                                                                                                                                                                                       

Derby Road and Pinewood Surgery welcome new patients - Please see the 'New Patients' information on the website,(top of page) or call the practice for further information.

 Please see the tab on the right for 'Your Information' on how we manage patient information and privacy.          

econsult      

CQC (Care Quality Commission)

At the end of August 2016 we were visited by the CQC as part of their scheduled inspections of all healthcare organisations.

The focus of this inspection was to ensure patients receive safe and effective care in an appropriate way. The CQC found that the Practice met every standard they inspected and all were rated as "GOOD". Patients told the CQC they were listened to, treated with professionalism, dignity and respect. All patients who were interviewed said they were satisfied with the care they received.

Please click here to see a summary of their report about this practice, and a big thank you to the patients who were happy to be interviewed during the visit.

Bounty                                                                                                                                                      

You may be aware of a recent fine issued Bounty, a pregnancy and parenting club, by the Information Commissioner for sharing information with third parties without making the public aware. You can find more information by clicking this LINK. The practice takes privacy and lawful use of information seriously and works hard to ensure that our service providers, partners and suppliers are trustworthy and compliant and although the practice is not directly affiliated with Bounty, we have looked into the matter to provide our patients with reassurance.

The Information Commissioner has recognised that the information sharing was an historic practice that ceased before recent changes in data protection law came into force. Bounty have confirmed that they have stopped selling details of members who sign up and that they have implemented robust data protection practices. They also have a privacy policy that now explicitly states they have stopped sharing data with those data brokerage firms and will never sell members information in the future. Finally, they have appointed an independent data expert who will assess Bounty's procedures annually and publish the findings on the Bounty website.

Should you have any questions or concerns, please do let us know.

 

                                                                                                                                                                                                                                                                                                              

stay well

If you are asked by the surgery to send in a photo, please send it to our specific email address of IESCCG.Derbyroadonline@nhs.net.  This is on the NHS intranet and is as secure as your medical records. Please note this email address is only monitored when a photograph has been requested.

(Site updated 24/09/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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