Welcome to the Derby Road Practice.
CHANGES TO CLINICS 27TH & 28TH DECEMBER 2018
DUE TO STAFFING LEVELS AND TO ENSURE THE SAFETY OF OUR PATIENTS THE DECISION HAS BEEN MADE TO HOLD CLINICS AT ONE SURGERY ONLY ON THE ABOVE DATES, THESE WILL BE FOR ‘ON THE DAY’ EMERGENCIES ONLY, PLEASE DO NOT CALL TO BOOK ROUTINE APPOINTMENTS ON THESE DATES:
THURSDAY 27TH DECEMBER 2018 - ALL DOCTOR AND NURSE APPOINTMENTS WILL BE AT PINEWOOD
FRIDAY 28TH DECEMBER 2018 - ALL DOCTOR AND NURSE APPOINTMENTS WILL BE AT DERBY ROAD
ON BOTH DATES DOORS FOR EACH SURGERY WILL BE OPEN TO ENABLE YOU TO PICK UP PRESCRIPTIONS ETC SHOULD YOU NEED TO.
THANKING YOU IN ADVANCE FOR YOUR SUPPORT DURING THIS PERIOD AND WE APOLOGISE THAT YOU MAY HAVE TO TRAVEL FURTHER SHOULD YOU NEED TO SEE A DOCTOR URGENTLY ON THESE DAYS.
Derby Road and Pinewood Surgery welcome new patients - Please see the 'New Patients' information on the website, or call the practice for further information.
Please click here for The Derby Road Practice Privacy Notice on how we manage patient information.
CQC (Care Quality Commission)
At the end of August 2016 we were visited by the CQC as part of their scheduled inspections of all healthcare organisations.
The focus of this inspection was to ensure patients receive safe and effective care in an appropriate way. The CQC found that the Practice met every standard they inspected and all were rated as "GOOD". Patients told the CQC they were listened to, treated with professionalism, dignity and respect. All patients who were interviewed said they were satisfied with the care they received.
Please click here to see a summary of their report about this practice, and a big thank you to the patients who were happy to be interviewed during the visit.
If you are asked by the surgery to send in a photo, please send it to our specific email address of IESCCG.Derbyroadonline@nhs.net. This is on the NHS intranet and is as secure as your medical records. Please note this email address is only monitored when a photograph has been requested.
(Site updated 11/12/2018)